Warranty Terms and Conditions
We trust in our products, that is why we decided to offer our customers an extended 15-year warranty for selected products. CONTEG products are covered by a 15-year, 5-year, 2-year, and 1-year warranty according to the product types listed below.
15-year warranty
- Free-standing enclosures
(RF1, RSF, RDF, RSB, ROP, Ri7, RM7) - Open frames (RSG4, RSG2, RS)
- Wall-mount enclosures
(RUN, RUD, REN, ACP) - Cable management
- Airflow control
- IT accessories (except lighting)
5-year warranty
- CoolTeg Plus cooling units
- CoolTop cooling units
- CoolSeven cooling units
- CoolOut cooling units
- CoolRAC cooling units
5-year warranty for the above products you can register at:
2-year warranty
- Industrial products
(FSE, FSM, WME, OMR) - LES-RACK extinguishing system
- RAMOS
- PDUs
- Ventilation units
- CoolTeg Plus and CoolTop series cooling units
1-year warranty
- CoolSpot cooling units
Warranty Terms and Conditions
Our products come with a warranty for one of three different time periods. The warranty applies to material defects and manufacturing defects and only applies when the product was used in accordance with recommendations.
Read warranty terms and conditions
Need to file a complaint about a product?
Fill out the Claim Form, contact the sales department, and we will get back to you immediately.