Warranty
We provide a warranty of up to 15 years on our solutions
We develop and manufacture all our products in our production facilities and test them in our own lab. That’s why we have the utmost confidence in their quality and offer up to a 15-year warranty. So, if there is a manufacturing defect or material defect, we will replace the faulty product even in the next decade.
15-year warranty
- Free-standing cabinets
(RF1, RSF, RDF, RSB, ROP, Ri7, RM7) - Open frames
(RSG4, RSG2, RS) - Wall-mounted cabinets
(RUN, RUD, REN, ACP) - Cable Management
- IT accessories
(except lighting)
5-year warranty
- CoolTeg Plus cooling units
- CoolTop cooling units
- CoolSeven cooling units
- CoolOut Cooling Units
- CoolRAC cooling units
For the 5-year warranty to apply, please register your products first.
2-year warranty
- Industrial products
- (FSE, FSM, WME, OMR)
- LES-RACK fire extinguishing system
- RAMOS
- PDU power systems
- Ventilation units
- CoolTeg Plus and CoolTop cooling units
One-year warranty
- CoolSpot cooling units
WARRANTY CLAIMS
Need help with your warranty claim?Please contact the sales department or fill out the online form and we will get back to you promptly with a solution
